Terms of use

Who we are and what this covers

Showcasia (showcasia.com) is run by [company legal name to be added], a company registered in India (CIN [CIN to be added]), with its registered office at [registered office address to be added]. In these terms, "we" and "us" mean that company and "you" means anyone who uses the site.

These terms apply to everyone. If you list property or buy credits, the lister terms and the credits and refunds policy apply as well. How we handle personal data is in the privacy notice. Together these documents form our rules and regulations, privacy policy and user agreement under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

You must be 18 or over to create an account, verify a mobile number or list property.

What Showcasia is, and what it is not

Showcasia is an online platform where owners, brokers, builders and co-working operators publish property listings, and where people looking for property search them on a map and contact the lister they choose. We are an intermediary for the listings that listers publish.

• We do not own, let or sell the properties listed, and we are not a party to any agreement between a seeker and a lister.
• We do not act as your broker, unless you sign a separate written agreement with us for the assisted route described in the lister terms.
• We carry no advertising and sell no featured or sponsored places. Results are ordered by how well they match your search, how far each listing has been checked and how recently it was confirmed. Nothing anyone pays changes that order.
• Prices, areas and descriptions come from listers. We check some of them, as each listing's labels say, but we cannot promise that every detail is right.

Accounts and mobile verification

You can sign in with a one-time code sent to an Indian mobile number, or with Google. Give us true details, use only a number or account that is yours, and keep access to it to yourself. You are responsible for what is done through your account.

Before we show a lister's contact details we ask you to verify your mobile number once. This keeps contact details away from automated tools and lets listers trust that each enquiry comes from a real person.

Searching and contacting listers

Searching, viewing photos and details, and seeing a lister's contact details are free for seekers.

• Use a lister's contact details only to ask about the property you revealed them for. Do not add them to marketing lists, sell them, share them or use them to contact the lister about anything else.
• You can reveal up to 20 contacts an hour. This limit protects listers from misuse.
• If a lister cannot take your enquiry straight away, we keep it and pass it on when they can. We do not tell you why it is waiting.
• Meet listers and view property with ordinary care. Never pay a token amount, deposit or booking fee before you have seen the property and checked who you are dealing with.

What our labels mean, and what they do not mean

Every listing shows how far it has been checked and when. A label describes a check we or our partners made on that date. It is not a guarantee.

• "ID checked" means we checked the lister's identity. It does not mean the property details are right.
• "Documents checked" means we looked at the documents the lister gave us. It does not mean the property or title is free of problems, and it never means "safe".
• "Visited" means our staff or a partner visited the property on the date shown.
• "Title-limited" means there is no registered sale deed. These listings always carry a title report, and banks usually will not lend on them.
• "Coaching-ready" means documents for that use were checked. It does not certify fire safety, building safety or any licence.
• Price history shows asking prices as listed on Showcasia, not sale prices.
• The loan (EMI) calculator gives an estimate only. Banks decide actual rates and amounts.

Before you pay money or sign anything, check the property yourself: see it in person, read the title documents, and for registered projects check the registration and its quarterly updates on the state RERA website (for example MahaRERA in Maharashtra, RERA Karnataka, TG RERA in Telangana). Consider advice from a lawyer.

What you must not do

You must not host, display, upload, change, publish, send, store, update or share any information that:

• belongs to another person and you have no right to it;
• is obscene, pornographic, paedophilic, invasive of another person's privacy (including bodily privacy), insulting or harassing on the basis of gender, racially or ethnically objectionable, encourages money laundering or gambling, or is otherwise against Indian law;
• is harmful to children;
• infringes any patent, trademark, copyright or other proprietary right;
• deceives or misleads anyone about where a message came from, or knowingly and intentionally spreads information that is patently false or misleading, including information identified as fake or false by the Government of India's fact check unit;
• impersonates another person;
• threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order, or incites any offence, or prevents the investigation of any offence, or insults any other nation;
• contains software viruses or any other code designed to interrupt, destroy or limit the working of any computer resource;
• is patently false and untrue, and is written or published in any form with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person;
• breaks any law for the time being in force.

You must also not:

• copy, scrape, crawl, index or download listings, photos or contact details by automated means, or try to get round our rate limits, image protections or security checks (search engines that follow our robots.txt are welcome on public pages);
• copy or reuse listing photos or text anywhere else;
• post a property you have no right to let or sell, a property that is no longer available, or a false price;
• use Showcasia to send spam or bulk messages, or to collect other users' details.

If you break these rules we may remove content, limit or suspend your account, and keep the records the law requires. Where the law requires it we will report the matter to the authorities.

Content and intellectual property

The site, its software, design, text and data compilations belong to us or our licensors. You may use them only to search for property for yourself or your business.

Listers keep ownership of the photos and text they upload and give us the licence described in the lister terms. Photos are watermarked with the listing reference so that copies can be traced.

If you believe content on Showcasia infringes your rights, write to the Grievance Officer (see below) with the page address and the details of your right.

Other services we rely on

Maps use OpenStreetMap data and map tiles from third parties. Payments are handled by Razorpay. Text messages are sent by an SMS provider. Their own terms also apply to the parts of the service they provide. Links to other sites are for convenience; we do not control those sites.

Our responsibility to you

We provide the site with reasonable care and skill. We cannot promise that it will always be available or free of errors, or that any listing is accurate, and we are not responsible for dealings between seekers and listers.

To the extent the law allows, we are not liable for indirect or consequential loss, or for loss of profit, business or opportunity. Our total liability to you for any claim is limited to decision needed: The liability cap figures (a lawyer should set these).

Nothing in these terms limits any right you have under the Consumer Protection Act, 2019 or any other law that cannot be limited by agreement.

Complaints and the Grievance Officer

You can complain about content on Showcasia, about another user, or about us, using the details on the complaints and Grievance Officer page. We acknowledge every complaint within 24 hours and resolve it within 15 days, faster where the law requires.

Closing your account

You can close your account at any time from Account, Settings, or by writing to support@showcasia.com. We may suspend or close an account that breaks these terms or the law, with notice where we can give it. Some records are kept after closing, as the privacy notice explains.

Law and courts

These terms are governed by the laws of India. Subject to your rights as a consumer to complain where you live, the courts at Pune, Maharashtra have jurisdiction.

Changes to these terms

We may change these terms. We will show the date of each version at the top of this page and tell account holders about material changes before they take effect, at least once a year as the IT Rules require us to remind users of these rules. If you keep using Showcasia after a change takes effect, the new terms apply.